Financial Aid Counselor

Financial Aid Counselor

Please see Special Instructions for more details.

This is a pooled posting for the following position numbers: 100510, 100556, 100510, & 100540

• Position/Classification
  
  Title:
  
  Student Services Specialist
• Working Title:
  
  Financial Aid Counselor
• Competency Level: Journey
• Position Number: 100510
• Salary Grade Equivalent: GN06
• FLSA:
  Non-Exempt
• Appointment Type:
  Permanent
  - Full Time
• FTE: 1 = 40 hours/week, 12 months
• Department Hiring Range: $33,540 - $42,000
• EEO-1 Category:
  Professionals
• SOC Code: 43-9199 - Office and Administrative Support Workers, All Other

Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.

Visit NCCU.edu
.

Employee Benefits available to NCCU permanent employees include the following and more:

• Accrued Vacation and Sick Leave
• Community Service Leave
• NC State – Health Benefits
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.

The purpose of this organizational unit is to administer all of the student financial assistance, and to coordinate all of the Title IV student assistance programs, in which the institution participates, with the institutions’ other federal and non-federal programs of student financial assistance. Our population exceeds 7,500 students with over 90% receiving financial assistance through our office. This unit is responsible for the accountability of approximately $50 million in student assistance

The primary purpose of this position is to counsel students, parents and the public concerning the entire range of financial aid programs. The responsibilities of this position include determining student eligibility, advising students and parents of specific financial aid opportunities and responding to correspondence. The candidate will be expected to understand and apply federal, state and university policies and procedures and must also possess a general knowledge of the Student BANNER system.

Knowledge Requirements

• Thorough knowledge of Federal financial aid regulations and programs, including:
  • The need analysis process
  • Financial aid packaging in an automated environment
  • U.S. Department of Education Title IV Delivery System

Familiarity with automated financial aid database systems and Electronic Data Exchange

Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Access

Understanding of office policies and standard work procedures

Knowledge of basic office equipment, including computers, copiers, fax machines, scanners, and calculators

• Excellent analytical and organizational skills
• Strong written and oral communication skills
• Excellent interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high-pressure environment
• Ability to plan, prioritize, and organize workflow effectively
• Competence in preparing professional documents and reports

• Work independently with minimal supervision
• Take initiative to see projects and assignments through to completion
• Learn, interpret, and analyze information to support decision-making
• Exercise sound judgment and…