Client Relations Manager

Are you passionate about cultivating connections, thriving on independence, and seeking personalized rewards? Do you find fulfillment in the fast‑paced world of landscaping, where every project is a canvas waiting to be transformed? If you're a dynamic individual who excels in relationship‑building, desires clear communication, and revels in public recognition, Greenscape invites you to join our family as a Landscape Client Relations Manager where your motivation meets opportunity.

• High level of confidence and comfort with mobile technology and computers is a MUST
• Must be thoroughly familiar with designing all aspects of landscape construction, including site analysis, grading, drainage, plant selection and placement, hardscape, water features, lighting, etc.
• Plant identification and care; including disease, pruning, and insect
• Customer Service Experience required; understand how to create a great experience with the client
• Able to conduct a thorough site analysis
• Proficient in or able to learn customer relationship management software and our estimating software
• Able to analyze drainage and grading requirements
• Excellent communication skills
• Self‑motivate and goal‑oriented
• Punctual and detail‑oriented
• A problem solver with quick ability for flexibility
• A class “C” driver's license with 3+ years of safe driving experience

• Maintains and updates CRM software daily with notes, points of contact, phone conversations, etc.
• Assists in the development and implementation of the company's sales protocol
• Tracks upcoming jobs to bid with existing clients
• Closes sale and coordinates job specifics with production
• Interfaces with client and ensures that all client concerns are addressed in a timely and professional manner
• Continually informs and updates client on job progress or lack thereof
• Interfaces with the company Operation Manager to ensure client expectations are met and that jobs are kept on schedule and on budget
• Ensures that vendor invoice pricing is accurate and as bid
• Assists in the development, implementation, and achievement of the company's annual budget
• Assists in the development and implementation of the company's new business development plan
• Conducts monthly walk‑throughs, identifies and documents any/all discrepancies
• Ensures all company quality standards are met
• Maintains updated contracts for all clients in the assigned portfolio

• 401K plan with matching
• Commission Pay
• Paid Time Off
• Company Paid Life Insurance
• Supplemental Life Insurance available
• Medical, Dental, Vision Insurance
• Profit Sharing
• Weekly Pay