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Hybrid Process Optimization Consultant

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: First Citizens Bank
Full Time position
Listed on 2026-06-26
Job specializations:
  • Business
    Business Systems/ Tech Analyst, Change Management
  • IT/Tech
    Business Systems/ Tech Analyst, Change Management
Job Description & How to Apply Below

First Citizens Bank is seeking a Business Process Consultant to improve operational performance in Raleigh, NC. This hybrid position requires robust process optimization skills, supporting both engagement centers and back-office operations.

The ideal candidate will have a Bachelor's Degree, alongside 6 years of relevant experience in process improvement and consulting. Responsibilities include managing intake, leading process mapping initiatives, and collaborating with technology teams to enhance operational efficiency.

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