Product Analyst

Product Analyst

Fidelity Talent Source is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Product Analyst to work in Fidelity’s Stock Plan Services business unit in Durham, NC.

As part of the Product organization, this role is responsible for delivering value by driving innovation through process improvements that enable the ability to efficiently and effectively support our customers.

• Bachelor’s degree or equivalent business experience
• 5+ years of relevant experience (project management, business analysis)
• 3-5 years experience with Scrum & how Agile development teams successfully work on and complete Agile projects
• Experience with User Acceptance Testing
• Experience in SAFe, Kanban and Six Sigma would be a plus

The Product Analyst will report to the Director of Product Management, and will analyze business processes, review user personas, and capture requirements necessary to determine how to build out our products and services. Applying an Agile SCRUM approach, the Business Analyst will work with the Product Manager, the Creative Team, and the Development to write and review user stories. You will also make recommendations about products and features that would support the business objectives and customer experience.

A successful candidate will be able to analyze the 3rd party/product integration aspects of business requirements and be able to effectively work with vendors to implement such requirements.

• Ability to process and prioritize initiatives
• Robust analytical skills
• Ability to exercise good judgment and solve problems
• Excellent communication (written and oral), customer service and interpersonal skills
• Ability to effectively work with varied levels and collaborate on business solutions
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, user stories, scenarios, business analysis, task and workflow analysis
• Participate in refining Epics (Features) and defining acceptance criteria and E2E validation points
• Excellent organizational, prioritization and analytical skills, as well as high attention to detail are key qualities you possess.
• Participate in the user acceptance process to validate the solution (feature level validation)
• Ability to understand the big picture and relationships of each capability to the others across the program
• JIRA (or similar ALM tool) experience required

• Build detailed requirements documentation and specifications including use cases, context diagrams, business process flows, etc.
• SME for the scrum teams and drives the effort for epic level validation to ensure the highest level of integrity, accuracy, and overall quality are included in the end product.
• Participates in the user acceptance process to validate the solution.
• Work with key partners and scrum teams to ensure business requirements are clarified
• Ensure that the final design and delivered enhancements meet the business requirements
• Develop and implement documentation including test plans and end user procedures
• Participate in program meetings, planning sessions, feature definition sessions and scrum and triage meetings as needed
• In collaboration with Product Manager, prioritize, maintain, and communicate Business Epics/ Capabilities/Features
• Create process flows in order to clearly communicate a set of requirements

How Your Work Impacts the Organization

Stock Plan Services (SPS) provides companies with outstanding administration for their equity compensation programs, including stock option, restricted stock, employee stock purchase, stock appreciate and performance plans. SPS Product Development supports the business and technology work streams that deliver against approved initiatives including new products for emerging markets and enhancements to existing products.