Food Service Coordinator

Food Service Coordinator

You’ll play a vital role in supporting Residential Dining operations and enhancing the campus dining experience. You’ll collaborate across teams, contribute to an inclusive and high‑performing workplace, and help ensure students, staff, and guests receive exceptional service every day.

In this role, you will help shape the efficiency and success of Duke Dining through strong coordination, system support, and operational excellence. From managing administrative workflows to supporting CBord systems and financial processes, you will bring organization, attention to detail, and innovation to a dynamic environment.

• Coordinate day‑to‑day administrative operations supporting Dining Services programs and leadership
• Maintain departmental records, calendars, and documentation for accuracy and efficiency
• Track employee attendance, maintain vacation calendars, and manage employee data updates
• Prepare and monitor maintenance and repair work orders

• Process procurement card (PCard) transactions and ensure compliance with university policies
• Support budget tracking and recommend purchasing needs
• Manage ordering of office supplies and safety equipment
• Coordinate recurring food transfer processes, including Trinity Café and kosher transfers
• Partner with operational teams to ensure accurate and timely financial documentation

• Maintain department‑specific systems to support operational continuity and reporting
• Serve as backup support for CBord system operations
• Execute routine CBord tasks and collaborate with staff on system workflows

• Design and produce signage for daily operations and special events
• Maintain board plan and hours‑of‑operation calendars
• Develop clear and engaging communication tools to enhance service delivery

• Support hiring processes, including job postings and offer letter preparation
• Maintain employee records and ensure accuracy of HR documentation

• Collaborate with internal departments to support program objectives
• Compile operational data and assist with reporting and analysis
• Track temporary labor to support reconciliation and workforce planning

• Contribute to departmental goals and take on additional responsibilities as needed

• Education/Training:
  Work requires the ability to provide supervisory coverage to food service functions generally equivalent to a high school education.
• Experience:
  
  Work requires three years of experience in food and beverage service.

• Experience with menu management systems (e.g., CBord)
• Background in catering, dining, or hospitality operations
• Proficiency in Microsoft Word and Excel
• Serv Safe and Allergen Certification (or ability to obtain within 60 days)

• Exceptional attention to detail and accuracy
• Ability to train and support diverse teams
• Strong interpersonal and customer service skills
• Ability to create visually appealing and accurate materials

At Duke University, you’ll join a community committed to excellence, innovation, and inclusion. You’ll have the opportunity to grow professionally while supporting a mission‑driven organization that impacts thousands of students and campus partners every day.

• Status:
  Full‑Time, Regular, Non‑Exempt, Onsite
• Schedule:
  
  Monday–Friday, 8:30 AM – 5:00 PM; occasional evenings/weekends for events
• Supervisor:
  Associate Director

Apply now and help shape an exceptional dining experience at Duke University.

Duke University provides an annual base salary range for this position as USD $18.00 to USD $24.57. Duke University considers factors such as scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and…