Program Manager, Office CLO

Cisco Legal Program Manager

Cisco Legal is a global team of legal and compliance professionals operating at the intersection of innovation, risk, trust, governance, compliance, and business growth. The team partners across Cisco to help navigate complex commercial, regulatory, policy, operational, and strategic business issues in a fast-moving global environment.

The Office of the Chief Legal Officer is the operational engine that helps make this work possible. The team supports the planning rhythms, processes, reporting, communications, knowledge management, and cross-functional coordination that allow Cisco Legal to operate with transparency, discipline, and impact.

As Program Manager, Office of the Chief Legal Officer (OCLO), you will help run the operational processes that support the OCLO. Reporting to the Chief of Staff, you will run the planning, coordination, documentation, reporting, and follow-through that make key operating rhythms and department-wide critical initiatives successful. You will bring structure, rigor, and attention to detail to a sophisticated, high-trust environment.

You will support strategic priority planning, coordinate business operations activity across Legal, manage knowledge-sharing platforms, develop KPI dashboards and reports, and create clear presentations and communications that help stakeholders understand progress, decisions, and next steps.

• Support strategic priority planning for the Office of the CLO, including coordinating planning inputs, organizing work streams, and tracking landmarks.
• Develop, maintain, and improve KPI tracking mechanisms, dashboards, and reports to monitor progress against Legal priorities, operational goals, and critical initiatives.
• Coordinate across the Legal Business Operations community to support alignment, information flow, consistent execution, and transparency into shared priorities, dependencies, and deliverables.
• Manage knowledge management processes and platforms, with a focus on SharePoint and Airtable, ensuring information is accurate, current, organized, accessible, and easy for stakeholders to use.
• Create clear, concise, and executive-ready presentations, reports, and written communications that translate sophisticated strategic and operational concepts into practical, impactful materials.
• Coordinate Office of the CLO meetings and related team operating rhythms, including scheduling, agenda development, preparation of materials, documentation of outcomes, and follow-up tracking.
• Run the processes that help make Legal leadership team meetings successful, including collecting inputs, preparing materials, organizing pre-read content, tracking action items, and ensuring timely follow-through after meetings.

• 7+ years of experience in project management, program management, business operations, legal operations, strategy and planning, Chief of Staff support, or a related operational role.
• Experience supporting strategic planning, annual planning, priority-setting, or operational planning processes, including supervising deliverables, owners, timelines, and achievements.
• Experience developing or maintaining KPI trackers, dashboards, reports, or other mechanisms used to monitor progress against business or operational goals.
• Experience handling collaboration, documentation, or knowledge management platforms, including SharePoint, Airtable, Microsoft Office Suite, or similar tools.
• Experience creating business presentations, written updates, reports, or executive-ready materials for cross-functional stakeholders.

• Experience supporting a legal department, corporate function, executive office, strategy and operations team, or business operations community.
• Strong presentation development skills, with the ability to convert sophisticated or abstract business topics into clear, concise, and visually effective materials.
• Strong working knowledge of SharePoint-based knowledge management, including content organization, version control, partner access, and information governance practices.
• Ability to create structure in complex environments, manage details with precision, and help teams move work from strategic priorities to measurable execution.
• Proactive ownership mindset, with strong follow-through, sound judgment, and the ability to build trusted working relationships across functions and levels.