Sales Marketing - HubSpot Specialist

Organized, Analytical, and Passionate About Automation?
Net Friends is hiring!

Do you enjoy optimizing systems, improving business processes, and helping teams work more efficiently? Are you excited by the opportunity to build automation, maintain high-quality CRM data, and support a growing sales organization? If so, we'd love to hear from you.

Net Friends is hiring a Sales Marketing - Hub Spot Specialist to join our team at our headquarters in Durham, NC. This position plays a critical role in supporting our sales and marketing operations by maintaining our CRM, managing proposal workflows, supporting procurement activities, and continually improving the systems that help our business grow.

This position is fully on-site at our Durham headquarters Monday through Friday. Daily in-office collaboration is a firm requirement for this role. This position has an annual salary range of $40,000-$60,000.

The position is centered around three primary areas of responsibility:

• Approximately 50% Hub Spot administration, Panda Doc management, and sales/customer reporting
• Approximately 25% procurement and proposal support
• Approximately 25% sales operations projects, automation initiatives, and operational process improvement

First and foremost, we're looking for a teammate who enjoys bringing order to complex systems and finding ways to make work easier for others. You'll work closely with our sales, marketing, finance, and operations teams to improve processes, maintain accurate customer data, and support the tools our business depends on every day.

Success in this role requires someone who is highly organized, comfortable juggling competing priorities, and eager to leverage technology—including AI-to improve efficiency and customer experience.

You will assist in the following duties:

• Administer and continually improve our Hub Spot CRM environment
• Maintain CRM data integrity through ongoing auditing, cleanup, and quality assurance
• Build and maintain workflows, automations, dashboards, reports, forms, landing pages, and email templates
• Administer Panda Doc templates, workflows, and Hub Spot integrations
• Prepare and support customer proposals and procurement requests
• Generate sales, customer, and operational reports for leadership and the sales team
• Coordinate with sales and marketing to support campaigns and customer communications
• Identify opportunities to automate manual processes using Hub Spot, AI tools, and integrated business systems
• Troubleshoot CRM issues and recommend system improvements
• Document processes and maintain operational standards across sales systems
• Support additional sales operations initiatives as business priorities evolve

• Strong experience administering Hub Spot CRM
• Experience building workflows, reports, dashboards, automations, and customer journeys within Hub Spot
• Experience with Panda Doc or similar proposal management software strongly preferred
• Experience using AI tools to improve business workflows, content creation, reporting, or operational efficiency strongly preferred
• Strong Microsoft 365 proficiency, including Outlook and Excel
• Experience with CRM integrations and data management best practices
• Ability to analyze data and present meaningful reporting
• Strong troubleshooting and problem-solving skills

• Excellent organizational skills with exceptional attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple projects while meeting deadlines
• Professional, collaborative, and customer-focused approach
• Ability to work independently while partnering effectively across departments
• A continuous improvement mindset with a passion for automation and operational excellence
• Willingness to learn new technologies and adapt to changing business needs

• Four-year degree preferred, but not required
• Professional experience administering Hub Spot CRM is required
• Hub Spot Academy certifications are a plus
• Experience with Panda Doc or similar proposal software strongly preferred
• Experience supporting sales operations, CRM administration, procurement, or…