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Inpatient Experience Program Lead
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-17
Listing for:
Duke University Health System
Full Time
position Listed on 2026-08-17
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Duke University Health System in Durham, NC seeks a Patient Experience Program Manager to lead initiatives that elevate the patient experience across the Duke University Hospital inpatient platform. You will partner with nursing, physicians, and interdisciplinary teams to design, implement, and measure improvement efforts using PVR and HCAHPS data, driving performance and clinical engagement across units.
The role emphasizes evidence-based strategies, change management, and education to empower
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