Strategic CSM Mid-Market
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-09-04
Listing for:
insightsoftware, LLC
Full Time
position Listed on 2026-09-04
Job specializations:
-
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
insightsoftware is seeking a Customer Success Manager to nurture mid-market relationships from onboarding through renewals and expansion. You will act as a strategic advisor, drive adoption, and collaborate with Sales, Legal, Finance, Product, and Services to ensure a seamless customer experience.
The ideal candidate has 3–5 years in customer success or account management, a Bachelor’s in Business, and hands-on experience with Salesforce and Gainsight.
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