Director, Product Management; Individual Contributor

Product Development & Management

Published:
Sep 01

Fidelity is transitioning to a full-time onsite working model in phases by region and role. See job description for more information.

Onsite

• Durham, NC

• Product Development & Management

Director

Note:
Fidelity will not provide immigration sponsorship for this position.

The Role

Fidelity Charitable is adding a Director, Product Management in Durham. As a senior-level individual contributor, the Product Manager plays a key role in advancing the Money Investment Management (MIM) vision by delivering industry-leading Give, Grow, and Grant capabilities that support secure, scalable, and reliable Donor Advised Fund (DAF) operations across retail, corporate, and institutional offerings. Working closely with the Product Leader, this role helps translate portfolio strategy into actionable roadmaps and customer-focused solutions.

The Product Manager partners closely with engineering, UX, architecture, operations, and business teams to drive product discovery, define requirements, prioritize investments, and deliver high-quality experiences that create measurable customer and business value. In this role, you'll own the product vision, strategy and roadmap via strategic and opportunistic product leadership.

• Drive product strategy execution from ideation through launch and continuous improvement
• Identify customer needs and market opportunities through research, data analysis, and stakeholder engagement
• Develop and maintain product roadmaps that maximize customer value and support key business outcomes
• Lead cross-functional teams through planning, design, development, testing, deployment, and release activities
• Partner with business and technology leaders to prioritize initiatives and align product investments to strategic objectives
• Leverage customer feedback, product metrics, and market insights to continuously improve experiences and outcomes
• Support adoption of modern product management and AI-enabled delivery practices to accelerate innovation and efficiency
• Define and monitor product KPIs, using data-driven insights to inform decisions and measure success

The Expertise and Skills You Bring

• 10+ years of product management experience with ownership across the full product lifecycle
• Proven ability to develop product strategies, roadmaps, business cases, and go-to-market plans
• Strong customer-centric mindset with a track record of improving customer experiences and outcomes
• Experience conducting market research, evaluating trends, and translating insights into product opportunities
• Ability to balance strategic thinking with execution and delivery
• Strong analytical and problem-solving skills, with the ability to simplify complex challenges and drive informed decision-making
• Experience partnering across business, technology, design, and operations teams to deliver results
• Excellent communication, stakeholder management, and influencing skills across all organizational levels
• Technical aptitude and curiosity for emerging technologies, including AI-enabled product development practices
• Ability to manage multiple priorities, navigate ambiguity, and adapt quickly in a dynamic environment
• Self-motivated team player with a passion for innovation, collaboration, and delivering measurable business impact

The Team

Fidelity Charitable is a 501(c)(3) public charity. We help donors maximize their generosity through our donor-advised fund, called the Giving Account. Established in 1991, we are the nation’s top grantmaker, distributing $18.3 billion to charities in 2025. Fidelity’s Charitable Technology group develops the next-generation technologies that directly impacts how customers…