Lead Revenue Operations Analyst

About Us:

Spreedly is the world's leading Open Payments Platform. Founded in 2007 and headquartered in Durham, NC, the company gives mid-market and enterprise businesses the infrastructure to connect to any payment gateway, processor, or fraud tool through a single API. The platform is vendor-agnostic by design, meaning customers are never locked into a single provider and never need to rebuild their payments stack to access new capabilities.

The core business problem Spreedly solves is real and costly: global merchants face a fragmented payments ecosystem, where every new market, payment method, or fraud tool typically requires a separate, time-consuming integration. Spreedly eliminates that complexity, enabling companies to route transactions intelligently, secure cardholder data, prevent fraud, and expand into new markets without heavy engineering overhead.

Spreedly is building a new go-to-market operations function, and we're hiring a Lead Revenue Operations Analyst to help run it. Revenue Operations is joining Business Operations, and rather than migrate the function as-is, we're pivoting it into a broader GTM Operations pillar — one built to run a predictable, efficient go-to-market operating engine.

This is a senior individual contributor role with no people management responsibilities, reporting to the Sr. Director of Business Operations and serving as a trusted thought partner to our SVP of Revenue. You will own sales forecasting, pipeline and performance analytics, GTM planning, and sales compensation strategy, combining quantitative analysis and qualitative analysis with broader business context to inform decisions. You will work closely with the GTM Operations Analyst, who will contribute operational context, supporting analysis, and execution, while this role maintains overall accountability for the forecast, quota methodology, and recommendations to Revenue leadership.

You will go beyond reporting what happened. You will independently identify what is changing in the business, understand why, and translate complex data into clear insights and recommendations that help Revenue leadership act early — for example, spotting churn risk in the funnel before it becomes lost revenue. This role is designed for someone who wants significant impact through expertise, judgment, analytical rigor, and execution rather than through managing a team.

You will operate with significant autonomy, partnering directly with executive and sales leadership to turn analysis into action.

• Own the sales forecasting process end-to-end — methodology, pipeline inspection, risk identification, and forecast accuracy — and run the cadence that gives leadership clear, actionable views of existing and new-customer opportunities
• Serve as a trusted thought partner to the SVP Revenue, proactively surfacing trends, risks, opportunities, and recommended actions
• Analyze pipeline health, coverage, conversion, velocity, win/loss trends, and sales productivity to identify actionable insights and assess sales-funnel health and risk
• Build quantitative models and complex-dataset analyses that support revenue decisions, planning, and scenario evaluation
• Own the reporting and operating cadence that Revenue leadership uses to review performance, inspect the pipeline, and drive accountability
• Own revenue operations planning and partner with Revenue and Finance leadership on GTM planning, including quotas, capacity, headcount, targets, and scenario planning
• Own sales compensation strategy, design, and governance, including quota and incentive modeling, performance analysis, and oversight of commission accuracy, while partnering with the GTM Operations Analyst on day-to-day plan administration and…