Manager, Laboratory Automation & AI Transformation Lab

We are seeking Manager for our Laboratory Automation & AI Transformation Lab to join IQVIA Laboratories at Durham, NC . We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration.

Lead the transformation of our ligand binding bioanalytical laboratory into an end-to-end digitally orchestrated and physically automated operation powered by AI-assisted workflows. This role drives the design, deployment, and adoption of new ways of working across sample handling, instrument integration, digital data capture, automated review and reporting, and compliant documentation.

• Lead the automation transformation roadmap from concept through scaled deployment
• Design and optimize end-to-end workflows across sample receipt, preparation, analysis, data capture, review, and reporting
• Manage change across scientists, Quality Control, and operations by addressing skill gaps, role evolution, and adoption needs
• Lead a multidisciplinary team of automation engineers, scientists, and QC documentation specialists to deliver measurable results
• Define and prioritize the automation product backlog, including requirements, delivery sequencing, and user adoption
• Establish effective operating rhythms such as sprint planning, standups, retrospectives, and release reviews where appropriate
• Partner with Quality to implement quality-by-design, validation strategies, change control, and inspection readiness
• Drive adoption through training, playbooks, ownership models, and clear exception-handling processes

• Bachelor's Degree in Science/Engineering or related field required
• 5+ years in laboratory operations, lab transformation, automation programs, or digital lab systems.
• Experience implementing lab automation and/or digital lab platforms, including LIMS, ELN, and instrument integration
• Familiarity with validation approaches and regulated laboratory environments, including risk-based validation, CSV, 21 CFR Part 11 concepts, data integrity, and audit trails
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

• Strong leadership capability with experience guiding cross‑functional technical teams through complex transformation initiatives
• Excellent communication and stakeholder influence skills across scientists, engineers, Quality, IT, and leadership
• Ability to lead change effectively, resolve resistance through engagement, and build adoption into solutions from day one
• Lean and agile operational leadership in technical or regulated environments
• Familiarity with AI‑assisted workflows such as automated review, anomaly detection, and report drafting

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well‑being journey.

To learn more about our benefits, visit

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation,…