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Operations Manager: CX Lead & Process Excellence; Onsite

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Zachary Piper Solutions
Full Time position
Listed on 2026-10-07
Job specializations:
  • Business
    Operations Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Operations Manager: CX Lead & Process Excellence (Onsite 3 days)

Piper Companies is seeking an Operations Manager in the Raleigh-Durham Area. The role is hands-on and requires 3 days onsite in Durham, NC, with work hours from 9:00 AM to 6:00 PM.

This position collaborates across departments to maintain top-tier customer experience and operational efficiency. Ideal candidates will have a Bachelor’s degree and 3+ years of managerial experience in a contact center, insurance, or financial services setting, plus strong leadership and communication skills to

This role, Operations Manager: CX Lead & Process Excellence (Onsite 3 days) at Zachary Piper Solutions, could be your next move.

We appreciate your interest in this position.

Join Zachary Piper Solutions and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Operations Manager: CX Lead & Process Excellence (Onsite 3 days) role at Zachary Piper Solutions, based in Durham, NC, United States.

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