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Technical Support Customer Service Rep

QA & Training Specialist - Customer Service

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Outsourced
Full Time position
Listed on 2026-02-22
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A staffing solutions provider is looking for a Quality Assurance/Trainer to enhance the skills of customer service representatives. This role involves monitoring interactions across channels, developing training programs, and ensuring quality standards are met. The ideal candidate will be detail-oriented, possess strong analytical skills, and have excellent communication abilities. The position is office-based in the United States, North Carolina, with a schedule that may require flexibility for training sessions.
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