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CRM System

SMB Programs Architect

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Facilities Management Express
Full Time position
Listed on 2026-06-24
Job specializations:
  • Customer Service/HelpDesk
    CRM System
Salary/Wage Range or Industry Benchmark: 70000 USD Yearly USD 70000.00 YEAR
Job Description & How to Apply Below
Facilities Management Express (FMX) is seeking an SMB Program Specialist to enhance customer experience through scalable programs, including email campaigns and webinars. You will manage customer engagement for over 2,000 accounts while collaborating with the Customer Success team. Success requires a data-driven mindset, strong communication skills, and hands-on experience with CRM tools. FMX values teamwork and provides a flexible remote-first work environment with competitive benefits and generous PTO.

Total expected earnings are $70,000 annually.
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