Patient Transport Supervisor

Job Description

Duke University Hospital, 2301 Erwin Rd, Durham, North Carolina, United States of America

A Supervisor's role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will assist in leading the operation, ensuring staffing and handling escalated operational needs as necessary.

• Ensures team members and guests are safe at all times.
• Operate vehicles in a safe manner to minimize the potential for accidents, if needed.
• Oversees the tracking of keys and vehicles throughout the garage.
• Ensures all team members provide exceptional guest experiences by smiling at, greeting, and helping every guest as they enter the garage.
• Sets the tone for the workplace by keeping an upbeat attitude.
• Is enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
• Helps team members remember to always use approved language choices.
• Communicates with other co-workers to inform each other of the organizational plan constructed when the shift is over.
• Sets an example by looking sharp at all times and helps team members understand how to successfully adhere to VPNE’s uniform guidelines.
• Oversees team members to keep a professional work area.

• Years of
  
  Experience:
  
  Entry Level
• Language
  
  Skills:
  
  Proficient in English both verbally and written
• Prior supervisory experience preferred
• EMT or Emergency Call Center Experience Preferred
• Friendly and Outgoing
• Able to smile during customer interactions
• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
• Maintain uniform standards when on job premises
• Ability to run and move quickly
• Ability to organize cars efficiently
• Ability to stand for long periods of time
• Ability to lift a minimum of 50 lbs.
• Be at least 18 years of age
• Be able to pass a criminal background check
• Ability to create relationships with customers