Service Advisor
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-06-26
Listing for:
Timbrook Automotive Inc
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Key Responsibilities Serve as the main point of contact for service customers
Greet customers and accurately document service concerns
Schedule service appointments and manage repair orders
Communicate estimates, recommended repairs, and timelines
Coordinate with technicians and parts department to ensure efficient workflow
Provide status updates and ensure timely completion of repairs
Review and close repair orders, including processing payments
Promote maintenance services and upsell additional repairs when appropriate
Resolve customer concerns in a professional and timely manner
Other duties as assigned by management.
Benefits Competitive salary based on experience and qualifications
Full time position with growth potential
Health, dental, and vision insurance.
Voluntary benefits.
Retirement savings plan with company match
Paid time off and holidays
Employee Discounts
Skills & Qualifications 1–3 years of service advisor or automotive customer service experience preferred
Excellent communication and organizational skills
Strong multitasking ability in a fast-paced environment
Proficiency with dealership management systems (CDK, Reynolds & Reynolds, Dealer track, etc.)High school diploma or equivalent required
Valid driver's license and clean driving record READY TO SHIFT YOUR CAREER INTO HIGH GEAR?
Don’t wait—apply now and become the driving force behind our customer experience!
We are an Equal Opportunity Employer and value diversity in our workplace. We are committed to creating an inclusive environment for all employees and applicants and make employment decisions without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other protected status under applicable law.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×