Front Desk Member Experience Specialist
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-07-10
Listing for:
Planet Fitness, Inc.
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Planet Fitness, Inc. is seeking a front desk team member to deliver exceptional customer service and create a positive member experience at our clubs. You will check members in, lead tours for prospective members, assist with sign-ups, and handle account updates with professionalism.
Responsibilities include answering questions, resolving concerns, and maintaining a clean, welcoming gym environment. The role emphasizes reliability, diplomacy, and a strong customer focus in a fast-paced fitness
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