Transit Information & Customer Support Specialist
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-07-13
Listing for:
Research Triangle Regional Public Transportation Authority
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
GoTriangle is seeking a customer service representative to handle routine inquiries in the Regional Information Center. You will assist the public with routes, transfers, paratransit, and ride sharing, using itinerary software and POS systems to manage fare media and payments.
The role requires accuracy, patience, and a willingness to learn Spanish basics as needed. Responsibilities include face-to-face inquiries at the customer service window, mailings of schedules, and maintaining brochures
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