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Patient Transport Supervisor

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: VPNE
Full Time position
Listed on 2026-07-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below

Duke University Hospital, 2301 Erwin Rd, Durham, North Carolina, United States of America

Job Description

Posted Monday, June 1, 2026 at 4:00 AM

Position Summary

A Supervisor’s role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will assist in leading the operation, ensuring staffing and handling escalated operational needs as necessary.

Responsibilities
  • Ensures team members and guests are safe at all times.
  • Operate vehicles in a safe manner to minimize the potential for accidents.
  • Oversee the tracking of keys and vehicles throughout the garage.
  • Ensure all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.
  • Set the tone for the workplace by keeping an upbeat attitude.
  • Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
  • Help team members to remember to always use approved language choices.
  • Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.
  • Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE’s uniform guidelines.
  • Oversee team members to keep a professional work area.
Qualifications

Years of

Experience:

Entry Level

Language

Skills:

Proficient in English both verbally and written

Prior supervisory experience preferred

  • EMT or Emergency Call Center Experience Preferred
  • Friendly and Outgoing
  • Able to smile during customer interactions
  • Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
  • Maintain uniform standards when on job premises
  • Ability to run and move quickly
  • Ability to organize cars efficiently
  • Ability to stand for long periods of time
  • Ability to lift a minimum of 50 lbs.
  • Be at least 18 years of age
  • Be able to pass a criminal background check
  • Ability to create relationships with customers
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