Part-Time Counselor​/Admin Assoc ; Temporary - Northamption

Position Overview

Temporary administrative associate position (S Level) located at NC Commerce - Welcome Center, 3683 I-95 Southbound Hwy, Pleasant Hill, North Carolina. Hourly rate $15.00. Part‑time, up to 32 hours per month (8 hours per week), Monday‑Friday rotating shifts, weekend/holiday work required. No leave or retirement benefits. Eligible for HDHP health insurance if working 30 or more hours per week. Effective July 1, 2025.

• Greet visitors and answer questions about the State of North Carolina and its tourist facilities.
• Distribute information on attractions, events, accommodations, and highway routing.
• Make hotel and motel reservations for travelers.
• Maintain brochure display racks and back stock, and order new brochures as needed.
• Participate in familiarization tours and share experiences with other employees.
• Use available resources to satisfy visitor inquiries, including giving occasional presentations to schools or civic groups.
• Work part‑time hours (up to 32 hours per month, 8 hours per week) Monday‑Friday rotating shifts with weekend/holiday work.
• Limited overnight travel may be required.

• General knowledge of public relations, sales, and customer service principles.
• General knowledge of promotional and publicity media for tourism development.
• Ability to learn and communicate tourism information, including attractions, events, accommodations, recreational, historical, and geographic features of the state.
• Ability to use tools such as computers, Microsoft Office, and online search engines for customer service.
• Ability to read maps.
• Pleasant demeanor and effective communication with all people.
• Ability to compile and communicate information accurately.
• Ability to make group presentations.

High school diploma or General Educational Development (GED), or an equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.