Second Shift Cleaning Supervisor - Hilliard

Second Shift Cleaning Supervisor (Night Manager)

We are seeking a Night Manager to support contract compliance and maintain relationships between City Wide and independent contractors. The role focuses on client site inspections, issue resolution, and ensuring high client satisfaction.

• Perform client site visits in the evenings to ensure compliance with scope of work and company policies.
• Manage inspections, address complaints, and oversee new client starts to maintain high levels of satisfaction.
• Build strong working relationships with Independent Contractors (ICs) by communicating client priorities and collaborating to find solutions.
• Communicate with Facility Services Manager daily for any issues requiring immediate attention, including nightly recap via email or phone message.
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment, and their proper usage.
• Other duties as necessary.

• Fluent written and spoken Spanish and Portuguese highly preferred.
• High school diploma required or equivalent experience in commercial janitorial services industry.
• Highly detail-oriented with excellent follow-through on commitments.
• Positive and outgoing personality; strong relationship-building skills.
• Excellent verbal and written communication skills.
• Reliable transportation with an active driver’s license and auto insurance.
• Comfortable using a smartphone and Outlook email.

Must be available for a two-week daytime training period prior to starting the evening shift role.

Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds and drive at night.

Pay: $18/hr – $23/hr (based on experience)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
  
  Health insurance
• Paid time off
• Vision insurance

• 8 hour shift
• Monday to Friday