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Donor Advocate

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Soteria Reinsurance Ltd.
Full Time position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 48000 - 70000 USD Yearly USD 48000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Donor Experience Advocate

Fidelity Charitable Gift Fund in Durham, NC seeks a Client Experience Specialist to deliver exceptional service to donors, advisors and nonprofits. You will handle inquiries, guide account transactions, and ensure accuracy while collaborating with internal teams to resolve complex requests.

The role emphasizes problem solving, communication and a donor-first mindset with opportunities to work onsite during standard business hours.

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