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Donor Experience Specialist
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-07-26
Listing for:
Fidelity Investments
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Fidelity Charitable is seeking a Client Experience Specialist to be the primary contact for service-related activities for Giving Account Holders, Financial Advisors, and Non-Profit Organizations affiliated with Fidelity Charitable. You will ensure every interaction delivers a superior customer experience, handling requests, updates, and transactions while collaborating with internal teams.
The role requires strong communication, problem solving, and multitasking abilities in a Windows
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