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Strategic Enterprise Customer Success Lead

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Toshiba Global Commerce Solutions
Full Time position
Listed on 2026-07-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 100000 - 140000 USD Yearly USD 100000.00 140000.00 YEAR
Job Description & How to Apply Below

Toshiba Global Commerce Solutions is looking for a Senior Enterprise Customer Success Manager to join their XCS team in Durham, North Carolina. This role is vital for maintaining trust with large retail customers, ensuring that products and services align with their needs.

The ideal candidate will have over 10 years of experience in enterprise customer success, excellent communication skills, and the ability to manage multiple priorities. This position involves collaboration across various functions and executive teams to enhance customer satisfaction and drive long-term success.

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