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Customer Success Engineer - SaaS Accounts & Onboarding
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-07-30
Listing for:
3E
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
3E seeks a Customer Success Engineer to manage the end-to-end customer journey on the SynaptiQ platform. You will onboard new clients, drive ongoing success for mature accounts, and coordinate across teams to deliver milestones with high quality.
The role blends project management, relationship-building, analytics, and hands-on problem solving. You will turn customer insights into platform improvements and ensure renewals and expansions through proactive engagement.
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