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Head of Customer Account Management – Hybrid (Durham
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-07-30
Listing for:
Tryavalara
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Client Relationship Manager -
Management
Account Manager, Client Relationship Manager
Job Description & How to Apply Below
Avalara, a fast-growing cloud technology company in regulatory compliance, seeks a Senior Leader to guide a team of 8–12 Core Customer Account Managers in the Durham area. You will work across Customer Success, Professional Services, Support, Marketing, Go Live, and Product Management to maximize lifetime customer value.
You will report to the Senior Director, Customer Account Management and drive growth through strategic upsell and cross-sell initiatives while resolving issues and exploring
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