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Member Services Attendant - Part time
Job in
Durham, Durham County, North Carolina, 27701, USA
Listed on 2026-08-04
Listing for:
Duke University
Part Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Provide front-line customer service, assisting members with benefits, inquiries, purchases, renewals, and account support;
Accurately process payments, refunds, and account adjustments in alignment with departmental procedures;
Troubleshoot access and account issues, coordinating with IT, Guest Services, and facility staff as needed;
Maintain accurate digital and paper records while ensuring data privacy and compliance with departmental standards;
Assist with membership reporting, outreach initiatives, tabling opportunities, and retention efforts
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