Hybrid Customer Service Supervisor - Healthcare Tech
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-04
Listing for:
Grailbio
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
GRAIL is seeking a Supervisor, Customer Service to lead a team in Durham, NC, ensuring high-quality customer support and adherence to SLAs. The role combines people leadership with hands-on process improvement in a flexible hybrid work setup.
The position requires 5+ years in customer service (call center preferred) and 1–2 years in a supervisory capacity, with travel up to 5% as needed. A bachelor’s degree and knowledge of regulatory standards are essential.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×