Triage & Dispatch Coordinator — Support Services
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-07
Listing for:
ABACUS
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Office Administrator/ Coordinator, Clerical
Job Description & How to Apply Below
ABACUS is seeking a Support Services Coordinator to ensure the smooth handling of service tickets, focusing on triage, on-site dispatch coordination, and monitoring multiple boards to maintain ticket flow.
The role requires strong communication, attention to detail, and proactive problem-solving to support internal teams and clients in delivering high-quality service experiences. This position involves direct client contact by phone and email.
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