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Guest Experience Champion

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Hunter Super Techs - TurnPoint
Full Time position
Listed on 2026-08-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below

Victra, Verizon's trusted partner in the United States, is seeking a Guest Experience Specialist to deliver impeccable customer service across calls, emails, chats, and postings. You will respond to inquiries, resolve escalations, and present guest insights to drive improvements in satisfaction and loyalty.

The role emphasizes clear communication, independence, and collaboration in a fast-paced call center environment.

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