More jobs:
Lead Veterinary Front Desk & Customer Experience
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-15
Listing for:
Mission Pet Health
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Mission Pet Health in Durham, NC is seeking a Lead Customer Service Representative to guide the front desk, elevate client experiences, and uphold service standards within a collaborative veterinary network. You will be a working leader, mentoring CSRs and coordinating scheduling, records, and client communications to support doctors and patients.
In this role you will manage daily front desk operations, handle escalations with empathy, and foster a positive hospital culture through teamwork and
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