Customer Care Specialist: CRM & Issue Resolution
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-18
Listing for:
Bell and Howell
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Bell and Howell is seeking a Customer Care Specialist in Durham, NC. The role supports the Customer Care Center, updates databases, answers support calls, and maintains records of important information to ensure smooth customer interactions.
The position emphasizes strong communication, data entry accuracy, and experience with CRM tools. The candidate will work Monday–Friday 8:30–5pm, with a pay rate of 18/hr, and will be part of a team focused on reliable service delivery.
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