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Family Plan Membership & Renewal Specialist
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-08-21
Listing for:
Streamline Services INC
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Sales
Customer Success Management
Job Description & How to Apply Below
Streamline Services, Inc. is seeking a Family Plan Membership Coordinator to own the member relationship from welcome call through renewals. You will monitor Smart Care/Premiere Care systems, coordinate service and Virtual Visits, and ensure members feel Streamline knows them and cares for their home.
This role sits at the intersection of Customer Experience, Operations, and Sales, acting as the primary contact for membership questions and proactive outreach, with focus on renewals and retention.
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