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Patient-Supervisor

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: VPNE
Full Time position
Listed on 2026-09-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 18 - 24 USD Hourly USD 18.00 24.00 HOUR
Job Description & How to Apply Below

Duke University Hospital, 2301 Erwin Rd, Durham, North Carolina, United States of America

Job Description

Posted Monday, August 17, 2026 at 4:00 AM

Position Summary

ASupervisors role is tofacilitatean impressive operation with enthusiastic team members by providing exceptional service. This includes makinga lastingimpressionon every guest by engaging in a positive and friendly mannerwhileproviding safe and efficient service.

The supervisor willassistin leading the operation, ensuringstaffingand handling escalated operationalneedsas necessary.

Responsibilities
  • Ensures team member sand guests are safe at all times.
  • If needed
    -operates vehicles in a safe manner to minimize the potential for accidents.
  • Oversees the tracking of keys and vehicles throughout the garage.
  • Ensures all team members are providing exceptional guest experiences to every guest by smiling at,greeting and helping every guest as they enter the garage.
  • Sets the tone for the workplace by keeping an upbeat attitude.
  • Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
  • Helps team members to remember to always use approved language choices.
  • Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.
  • Must set an example by looking sharp atall times and helping team members understand how to successfully adhere to VPNE's uniformguidelines.
  • Oversee team members to keep a professional work area.
Qualifications

Years of Experience :
Entry Level

Language Skills :
Proficient in English both verbally and written

Requirements
  • Prior supervisory experience preferred
  • EMT or Emergency Call Center Experience Preferred
  • Friendly and Outgoing
  • Able to smile during customer interactions
  • Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
  • Maintain uniform standards when on job premises
  • Ability to run and move quickly
  • Ability to organize cars efficiently
  • Ability to stand forlong periodsof time
  • Ability to lift a minimum of 50lbs.
  • Be at least 18 years of age
  • Be able to pass a criminal background check
  • Ability to create relationships with customers

Duke University Hospital, 2301 Erwin Rd, Durham, North Carolina, United States of America

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