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Senior Customer Care & Logistics Specialist
Job in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-09-07
Listing for:
saia
Full Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Saia is seeking a Customer Support Specialist to deliver escalated support to customers while coordinating with terminal operations to resolve disputes, scheduling conflicts, and service concerns. You will maintain high standards of accuracy and communication to drive customer satisfaction and operational excellence.
The role involves handling inbound calls and emails, investigating freight issues, coordinating with dispatch to schedule deliveries, and supporting billing and data entry.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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