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Hybrid Call Center Manager Performance Leader

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Piper Companies
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Call Center Manager | People & Performance Leader

Piper Companies in Raleigh-Durham, NC, seeks a Manager, Customer Service (Call Center) to lead our call center operations in a hybrid onsite role. You will drive performance excellence and manage teams delivering high-quality customer experiences.

The ideal candidate brings 5+ years in contact center leadership, strong coaching skills, and a proven track record in metrics-driven environments. Join a team focused on customer satisfaction and operational discipline in a hybrid work setting.

Consider building your career as a Hybrid Call Center Manager | People & Performance Leader at Piper Companies.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Durham, NC, United States.

This opportunity is part of our work in Management & Operations, Sales.

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