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Technology Lead | Development process generic | Embedded Product

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: Diverse Lynx
Full Time position
Listed on 2026-03-02
Job specializations:
  • Dental / Dentistry
    Healthcare Consultant
Salary/Wage Range or Industry Benchmark: 82 USD Hourly USD 82.00 HOUR
Job Description & How to Apply Below

Job Title

Technology Lead | Development process generic | Embedded Product Development Process

Location

Durham, NC 27701

Contract Details

Vendor Rate: $82.00/hr

Contract duration: 12 months

Job Details

Must Have Skills (Top 3 technical skills only):

  • Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center.
  • Candidate should have strong hands‑on PO experience in member and provider contact center area.
  • Candidate should have strong knowledge and work experience on the latest capabilities offered by Genesys.

Nice to have skills (Top 2 only):

  • Candidate should have stakeholder management and conflict resolution skills.
  • Candidate should have strong experience of Genesys contact center workflows.
Detailed

Job Description

Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center area. Candidate should have strong hands‑on PO experience in member and provider contact center area. Candidate should have strong knowledge and work experience on the latest capabilities offered by Genesys. Candidate should have experience of creating a product roadmap. Candidate should have stakeholder management and conflict resolution skills.

Candidate should have strong experience of Genesys contact center workflows.

Minimum Years of Experience

8-10 years

Certifications Needed

No

Top 3 Responsibilities
  • Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center area.
  • Candidate should have strong hands‑on PO experience in member and provider contact center area.
Interview Process

Yes, face to face required.

Drug Test Details

No

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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