Dental Payment Specialist

We're hiring a Payment Posting Specialist for our centralized dental revenue cycle management (RCM) team. You'll own insurance payment posting and reconciliation for dental practices using Open Dental. About 90% of our payments arrive electronically, which is what makes the hybrid schedule work: two days in the office, three at home.

• Post insurance payments in Open Dental from EFTs, ERAs, paper checks, and virtual credit cards
• Review EOBs and ERAs so adjustments, write-offs, and patient responsibility post correctly
• Reconcile deposits against payment records
• Research missing payments, unapplied funds, and posting discrepancies until they're resolved
• Keep your assigned practices current and free of backlog
• Report payment trends and recurring issues to Hub leadership and practice teams
• Join a weekly call with Practice Managers and Regional Directors
• Follow HIPAA and RCM procedures whether you're in the office or at home

• Dental insurance payment posting, dental billing, or dental RCM experience
• Working knowledge of dental EOBs, ERAs, PPO adjustments, deductibles, and coinsurance
• Strong attention to detail and the habit of fixing discrepancies instead of moving past them
• Able to manage a high volume of work across multiple practices and stay on track on remote days

Preferred:
Open Dental, DentalXChange, Vyne, Google Workspace

• Full-time, 40 hours per week
• Hybrid: in office Wednesdays plus one flexible day, remote the other three

• Depends on experience
• Health, dental, and vision insurance
• 401(k)
• Paid time off and paid holidays
• Disability, life, and supplemental insurance