Staff UX Designer

Job Description

We are seeking a creative and experienced UX Designer to impact the health insurance industry. The ideal candidate will excel in UX and visual design, and seamlessly switch between tactical and strategic tasks. You should have a proven track record of delivering exceptional user experiences in complex environments and a deep understanding of our business goals.

• Tackle complex challenges by understanding user needs, business goals, and technical constraints.
• Collaborate with cross‑functional teams to develop user‑centered design strategies.
• Identify pain points in enterprise workflows and propose design enhancements.
• Lead the end‑to‑end design process to ensure a seamless user experience.
• Create wireframes, prototypes, and high‑fidelity designs that align with business objectives and user needs.
• Communicate design rationale and decisions to stakeholders and team members.
• Identify opportunities for product and process improvements.
• Champion user‑centered design principles and advocate for UX in business goals.
• Collaborate with product managers, developers, and stakeholders to align design with business objectives.
• Communicate design concepts effectively and foster a collaborative design process.
• Mentor and guide junior designers, fostering professional growth.
• Plan, conduct, and analyze user testing sessions to validate design decisions.
• Utilize various research methods to inform and enhance the user experience.
• Stay updated on industry trends, emerging technologies, and UX best practices.
• Pursue professional development opportunities and share knowledge with the team.

• Bachelor’s degree or advanced degree (where required)
• 3+ years of experience in a related field
• In lieu of a degree, 5+ years of experience in a related field

• A strong portfolio showcasing your design projects and demonstrating your understanding of UX principles.
• Proficiency in design tools like Sketch, Figma, Adobe XD, and knowledge of user research methods, wire framing, prototyping, and usability testing.
• Strong communication, problem‑solving, and collaboration skills.
• Familiarity with testing tools such as User Zoom or User Testing.
• Experience working in teams and an understanding of agile methodologies such as Scrum.

• Opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community.
• Work‑life balance, flexibility, and the autonomy to do great work.
• Medical, dental, and vision coverage along with numerous health and wellness programs.
• Parental leave and support plus adoption and surrogacy assistance.
• Career development programs and tuition reimbursement for continued education.
• 401(k) match including an annual company contribution.

Our Hybrid Flex approach is built on presence with a purpose – giving you flexibility to work remotely with intentional in‑person connection – that supports a workplace that’s flexible, connected, and future focused.

Starting salaries range from $81,068.00 to $, plus a robust Total Rewards package that includes an annual incentive bonus, 401(k) with employer match, paid time off, and competitive health benefits and wellness programs.

We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities. Our hiring process does not include text‑based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on

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Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at