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Child Welfare Trainer

Job in Durham, Durham County, North Carolina, 27701, USA
Listing for: Software Technology, Inc.
Full Time position
Listed on 2026-06-27
Job specializations:
  • Education / Teaching
    Training Instructor / Specialist, Education Administration, Adult Education, Learning & Development Specialist
Job Description & How to Apply Below

Child Welfare Trainer

Location:

Research Triangle Park, Durham, NC 27709

Position:
Hybrid

Duration:
Long Term

Important Note:

Statewide travel up to 30% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.

Description:

  • Experience in curriculum design and developing training materials for adult learners
  • Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.
  • Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.
  • Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.
  • Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.
  • Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)
  • Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML
  • Experience in designing and delivering computer-based training instructional design, with learning program design systems.
  • Experience in software that may include Adobe Frame Maker, Adobe Captivate, Camtasia, Photoshop, Adobe, Visio or other training applications.
  • Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.
  • Experience developing interactive media presentations that enhance the online educational experience
  • Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.
  • Ability to assist with basic application software and hardware support
  • Must have strong understanding of internet concepts and web technology
  • Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.
  • Experience evaluating student progress and making recommendations for continued training participation curriculum and.
  • Experience providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.
  • Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.
  • Knowledge of and experience with NC FAST and the Medicaid Program in NC
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