Library Assistant - Part Time

Library Assistant – Part Time

Location:

North County Regional Library – 16500 Holly Crest Lane, Huntersville, NC 28078

Pay rate: $20.00 per hour | 19 hours per week (includes nights and weekends)

Follow your calling, Find your career

Please apply by 07/16/26

The Part‑time Library Assistant delivers a high level of quality library services ensuring the provision of value‑added experiences for all customers and performs routine tasks in support of the library. Charlotte Mecklenburg Library is one of America’s leading urban public libraries, serving a community of approximately one million citizens in Charlotte and the surrounding towns. The library celebrates the joy of reading, fosters learning and growth, connects people to each other and the world, and inspires individuals with what they can achieve.

• Promote the library’s collection and services
• Perform circulation activities
• Provide service desk coverage
• Provide materials to appropriate bins for transfer
• Provide research assistance to customers
• Utilize integrated library systems software
• Assist customers at several service points
• Train and assist customers on various library policies, procedures, and processes
• Collaborate with librarians to deliver programming and outreach services
• Assist with volunteer management
• Perform shelving and weeding duties

• Experience:
  
  Minimum of one year of customer service experience, including library or retail.
• Education:
  
  High school diploma or equivalent.
• Combination of relevant education and relevant experience accepted:
  Yes.

• Knowledge of integrated library systems software.
• Face‑to‑face customer service experience.
• Spanish speaking – bilingual.

• Knowledge of alpha‑numeric sorting systems, various library systems, and telephone etiquette.

• Technology adeptness.
• Excellent interpersonal and customer service skills.
• Excellent time management skills with attention to detail.

• Adaptability:
  Maintaining effectiveness when experiencing major changes in responsibilities or environment; adjusting effectively within new work structures, processes, requirements, or cultures.
• Communication:
  Clearly conveying information to individuals or groups.
• Collaboration:
  
  Working effectively and cooperatively with others; establishing and maintaining good working relationships.
• Technical/professional knowledge and skills:
  Maintaining a satisfactory level of technical and professional competence in position‑related areas, and keeping up with current developments and trends.
• Work standards:
  Setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self‑imposing standards of excellence.

Proficient in various computer applications including Microsoft Office Suite.

Works in an office setting with moderate noise.

This classification has been identified as having a role in the development of ADA‑compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

This is not intended to be an all‑inclusive list of job‑related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergencies and/or disaster situations.