Academic Programs Coordinator, Registrar Services, Sanford School of Public Policy

Duke University

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools.

With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

At Duke, we believe that exceptional academic experiences begin with dedicated professionals who help students navigate their educational journey. As the Academic Programs Coordinator, Registrar Services, you will play a critical role in supporting undergraduate academic programs, registrar operations, and student services within the Sanford School of Public Policy.

In this highly collaborative role, you will partner with students, faculty, academic leaders, and university colleagues to ensure the successful administration of the Journalism & Media (JAM) Minor, Tech Policy Minor (TPM), and undergraduate Public Policy Studies (PPS) major. Your ability to balance multiple priorities, provide exceptional service, and foster strong relationships will directly contribute to student success and academic excellence.

• Managing course approval processes through Duke's course request systems and advising faculty on course creation and curriculum updates.
• Coordinating course scheduling, registration activities, permission numbers, waitlists, enrollment caps, and registration support.
• Supporting faculty with Duke Hub and other registrar-related systems and processes.
• Partnering with faculty directors to establish, monitor, and update minor requirements and curriculum pathways.
• Tracking elective offerings, enrollments, internships, and program participation.
• Managing independent study course setup and ensuring compliance with academic requirements.
• Advising students on minor requirements, degree completion pathways, course sequencing, and graduation readiness.
• Reviewing transcripts and maintaining accurate student academic records.
• Serving as a liaison with Sanford centers, Trinity College, and other Duke departments.
• Supporting academic communications, website updates, bulletin revisions, and program information management.
• Providing supplemental support for additional Sanford minor programs as needed.

• Manage undergraduate course approval and curriculum processes within Duke Hub.
• Coordinate course additions, revisions, and updates while ensuring accuracy and compliance.
• Assist with course registration management, enrollment controls, and student registration issues.
• Provide responsive support through registrar communications and shared service channels.
• Support course planning, classroom scheduling, and coordination with university partners.
• Assist faculty with academic systems and registrar-related processes.

• Assisting with revisions and maintenance of the Sanford Academic Bulletin.
• Supporting course planning activities and instructor workload tracking through departmental systems.
• Coordinating undergraduate and graduate course evaluation processes.
• Collecting, organizing, and distributing course syllabi and instructional materials.
• Supporting special projects and other academic program initiatives as assigned.

• Bachelor's degree in Higher Education, Public Administration, Communications, Business Administration, Student Affairs, or a related field preferred.
• Work requires communications, organizational, and analytical skills typically acquired through completion of a bachelor's degree.

• One year of professional experience in student services, registrar services, admissions,…