Student Success Advisor

Please see Special Instructions for more details.

For information about this position, contact Melissa Recknor, Associate Dean
- Student Success, at recknorm or .

FLSA

FLSA Exempt

Student Success Advisor

FS3-STU-0006

Full Time

Staff

Day/Special Events

Associate Dean of Student Services

Main Campus (Dobson)

The Student Success Advisor works within institutional guidelines and College policies to provide a learning-centered advising experience for students. With a focus on student success, exceptional communication and customer service, the Advisor works with prospective students as they transition to the College, and works with current students as they matriculate through their program of study.

HOURS : Vary based on duties in and out of the office. At least one day per week: 9:00 am - 6:00pm.

The position reports to the Associate Dean of Student Services and has the following responsibilities:

• Create a welcoming, friendly, and supportive atmosphere for students, faculty, staff, and the outside community.
• Provide exceptional and innovative academic advising services to prospective and current students, individually or in groups, about College policies and programs of study.
• Advise student about the possible consequences of academic decisions, and provide guidance to individual support services.
• Collaborate and provide appropriate support to the Student Services front desk personnel.
• Maintain productive relationships with area high school guidance personnel and work with Career and College Promise ( CCP ) students within the high schools as scheduled.
• Assist with all phases of student recruitment, such as high school visitations, career fairs, college days, open houses, and informational sessions.
• Prepare formal data collection reports in a timely manner.
• Attend program advisory meetings as assigned.
• Review, interpret, and evaluate applicant test scores and other relevant information to determine the academic status of prospective and current students.
• Participate in opportunities for professional development, such as workshops, conferences, and trainings.
• Participate in the coordination of new student orientation, registration, and graduation.
• Perform other duties which support the mission and initiatives of the College.
• Maintain a clean and safe work area.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must meet the requirements listed below that represent the knowledge, skill, and/or ability necessary to be successful. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read, analyze, and interpret common correspondence and reports.
• Ability to articulate professional responses to common inquiries and/or complaints from students, faculty, staff, or the public at-large.
• Ability to write using proper grammar and punctuation.
• Ability to effectively present information to management, students, faculty, staff, or the public at-large.

• Ability to apply and understand standard mathematical operations such as addition, subtraction, multiplication, and division.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

• Understanding of and commitment to the unique nature and role of the College and to the philosophy of the community college system.

Bachelor or Master's degree related to student development, counseling, human services, education, or an academic related field. Experience/proficiency in the use of various software packages, effective oral and written communication skills, and the ability to coordinate and prioritize duties

Academic advising experience in an educational setting. Working knowledge of the Completion by Design and Achieving the Dream initiatives.

The physical…