Principal Transit Service Planner

Overview

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

The Transportation Department plans, builds, and maintains a safe and vibrant multi-modal transportation network that supports safety, mobility, and environmental sustainability to provide a superior quality of life for our residents, businesses, and visitors. If you’re interested in helping bring innovative, community-focused transportation solutions to our community while growing in your career, come to Durham!

Hiring Range: $77,507 - $120,133/Annually

Work Hours:

Monday - Friday 8:00 a.m. – 4:30 p.m.

• The principal-level specialist for near-term transit service planning, designing and implementing service changes that improve on-time performance, increase frequency in key corridors, and deliver cost-neutral route adjustments that better meet community needs.
• Lead and develop all major service change materials, including service scenarios, timetables, bus stop changes, interlines, and turn sheets.
• Lead complex, high-impact service planning initiatives
  , conduct advanced technical analyses, and coordinate with regional partners to design and deliver equitable, reliable, and sustainable transit services.
• Coordinate with staff or consultants as needed, while maintaining the ability to independently complete all technical work and identify when additional support is required.
• Serve as the division’s subject-matter expert in fixed-route transit planning, providing technical assistance, addressing escalated inquiries, and advising senior leadership on service strategy and tradeoffs.
• Coordinate near-term service planning with regional partners including GoTriangle, Durham County, Triangle West Transportation Planning Organization (TWTPO), and NCDOT in support of the Durham County Transit Plan.
• Plan and facilitate public outreach activities
  , such as meetings, stakeholder engagements, focus groups, and community presentations; communicates complex data in accessible formats.
• Prepare and maintain reports
  , plans, maps, and public-facing materials, ensuring accuracy and consistency across City and GoDurham platforms.
• Respond to state and federal legislation or regulatory requirements related to transit operations by preparing detailed correspondence and documentation.

• Experience leading complex transit planning or operational planning projects.
• Proficiency with transit scheduling software and operational analysis tools.
• Advanced analytical ability, including GIS, data visualization, and transit performance analysis.
• Experience guiding or mentoring staff or consultants on project assignments.
• Experience with equitable engagement strategies and collaboration with diverse communities.
• Experience working with regional transportation agencies or MPOs.
• Master’s degree in planning, engineering, or a directly related field
• Three years of professional planning experience in transportation planning and/or project management and project delivery.

Physical Requirements:

Positions in this class typically require climbing, balancing, stooping, reaching, standing, walking, fingering, grasping, talking, hearing, and seeing.

Light Work:

Exerting up to 20 pounds occasionally, up to 10 pounds frequently, or a negligible amount constantly.

Working Conditions:

Work is performed in an indoor environment. May be expected to travel to external organizations and locations.