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Engineering Account Manager

Job in Durham, Durham County, North Carolina, 27703, USA
Listing for: FBSPL
Full Time position
Listed on 2026-06-06
Job specializations:
  • Engineering
    Manufacturing Engineer, Product Engineer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Seeking an Engineering Account Manager to manage strategic customer accounts ($15M–$25M annually). This role bridges engineering, manufacturing, and commercial functions, ensuring successful execution across the full product lifecycle while supporting account growth and profitability.

Key Responsibilities
  • Act as the primary technical and commercial contact for assigned accounts
  • Manage customer relationships, retention, and account growth
  • Review technical drawings, specifications, and product requirements
  • Coordinate Design for Manufacturing (DFM) between customers and internal teams
  • Identify and mitigate risks related to manufacturing, cost, quality, and timelines
  • Lead cross-functional coordination across engineering, quality, production, supply chain, and finance
  • Support tooling, sampling, validation, product launch, and approvals
  • Manage communication for quality issues, engineering changes, and delivery challenges
  • Partner with Quality on corrective actions and issue resolution
  • Support pricing discussions, cost impacts, and margin protection
  • Track project milestones, risks, and customer commitments
  • Collaborate with global manufacturing teams (Asia & U.S.)
Requirements
  • 3–5 years of experience in engineering, manufacturing, or technical project/program management
  • Strong understanding of manufacturing processes and engineered products
  • Ability to interpret technical drawings, CAD data, and specifications
  • Excellent communication and cross-functional coordination skills
  • Strong organizational and problem-solving abilities
  • Commercial awareness (cost, pricing, margins)
  • Proficiency in Microsoft Excel; CREO or similar CAD tools preferred
  • Ability to travel (~15%) and work across global time zones
  • Combination of office and manufacturing settings
  • Involves production floor exposure and occasional lifting (up to 25 lbs)
  • Requires use of PPE in manufacturing environments
  • Competitive salary + performance-based bonus
  • 100% employer-paid medical, dental, and vision (employee)
  • 401(k) with match
  • Paid time off and holidays
  • Life and disability insurance
About the Role

This is a cross-functional, high-impact position offering exposure to engineering, manufacturing, customer strategy, and global operations. Ideal for candidates who combine technical expertise with strong communication and business acumen.

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