Relationship Associate, Loan Operations

Key Accountabilities

• Greeting and assisting customers
• Facilitating customer research and corrections
• Processing loan payments, advances, and maintenance
• Origination and maintenance of Commercial deposit accounts
• Real Estate service form assistance
• Loan system workflow assistance
• Loan tracking tasks
• Loan document review
• Loan closing assistance
• Complex loan processing (e.g., Construction Draws, Floor plans)
• Provide Operational support to lending staff

• Minimum two years’ experience in the banking industry
• Strong client service background and skills
• Demonstrated ability to handle confidential and sensitive information
• Demonstrated written and exceptional interpersonal communication on telephone and personally when greeting clients/prospects/vendors
• Ability to complete multiple assignments/projects with quality, accuracy and within set deadlines
• Exceptional attention to detail
• High school diploma or GED

Compensation range (base pay): $47,613.00-$78,560.00. This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

• Medical, Dental, Vision Insurance
• 401k with Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here:

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.