Public Property Manager – Wake County, NC

Position Summary

Responsible for daily operations of assigned Agency property. The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position.

Title: Public Housing Property Manager

Reports To: Executive Director

FLSA Status: Non-Exempt

Date: November 6, 2024

Salary: $37,000-$43,000 Annually

• Shares responsibility with Maintenance Crew Leader for curb appeal, quality building and ground maintenance and security at assigned AMP location.
• Responds courteously to calls, written requests, and e-mails from residents, service providers, and other authorized agencies and representatives to answer questions, and provide information and assistance as appropriate regarding Public Housing.
• Assists with the application process to determine eligibility;
  Responsible for calculating resident income to determine resident rent.
• Prepares and sends written requests for income verification. Obtains, verifies, and calculates all sources of income and resources to determine financial eligibility of applicants.
• Completes reexamination and interim review process, including interviewing residents, completion of required forms, verification of family size and income data. Ensures compliance with HUD regulations and the Agency’s Admissions and Continued Occupancy policy.
• Monitors household demographic profiles and updates databases. Makes appropriate changes in system for received documentation in a timely and accurate manner.
• Processes move-outs in accordance with Agency policies and procedures, including conducting move-out inspections and exit interviews, prorating of rent, calculating applicable charges, recommending retention or return of security deposit if applicable, and tracking and closing resident files.
• Monitors resident compliance with lease provisions, reports instances of resident fraud and abuse to deter and/or prevent same, investigates and documents violations, advises program coordinators as appropriate, and communicates required remedies to residents.
• Prepares court papers for rent delinquency, charge delinquency, and other evictions for lease violations.
• Performs move-in, bi-annual, special and move out inspections in coordination with the AMP Crew Leader according to inspection schedule. Prepares and mails inspection notices to residents. Creates and prints inspection report. Provides notice to resident of inspection results and any action necessary.
• Accompanies exterminator to all bed bug inspections and treatments to make sure residents comply.
• Ensures all updates/changes regarding FSS participants are forwarded to FSS Coordinator.
• Generates reports in an accurate and timely manner, providing support documentation as appropriate.
• Reviews and keeps current on all applicable public housing rules and regulations, as well as applicable local, state, and federal laws, regulations, codes, and Agency rules and regulations.
• Accountable for consistent adherence to Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.

High School Diploma or GED required and (2) to Four (4) years of Property Management experience, or an equivalent combination of education and experience resulting in the ability to fulfill the essential job duties of the position.

• Public Housing Specialist
• Occupancy Specialist
• Rent Calculation
• Enterprise Income Verification System (EIV)
• Fair Housing

• Thorough knowledge of Agency operating policies and procedures; principles, practices and techniques, HUD regulations pertaining to low-rent housing; and services available through local social service agencies.
• Good knowledge of leasing agreement procedures, recertification process, public housing standards, and housing quality standards inspections.
• General knowledge of NC Landlord-Tenant Law.
• Ability to accurately and completely document in writing appropriate events and activities.
• Ability to…