Administrative Specialist I (Temporary

Agency Office of State Human Resources Division Temporary Solutions Job Classification Title Administrative Specialist I (S) Position Number Grade NC08

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit (Use the "Apply for this Job" box below). Visit  for employment information.

Note:

Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time. Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs.

Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.

Job Order Hourly Rate of Pay: $17.77 (Based on education and/or years of relevant work experience reflected on the application).

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification.

• Assist taxpayers by answering questions and helping complete paperwork related to their accounts while providing excellent customer service
• Educating and enforcing compliance with motor carrier, alcohol and motor fuels tax laws, rules, procedures, and regulations
• Answer general questions from taxpayers and representatives regarding issues relating to filing reports, making payment, notices received, account balances and tax laws
• Requires detail-oriented person able to exercise judgment in analysis of taxpayer's accounts
• Must keep current with tax return and law changes
• Strong verbal communication skills are essential to effectively assist and educate taxpayers
• Ability to demonstrate courteous, professional, and efficient behavior while dealing with controversial matters and irate customers
• Ability to use Department of Revenue mainframe computer systems and work in multiple computer systems

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:
Kimberly Scott
Recruiter Email: KIMBERLY.SCOTT
North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.