SOAR Benefits Specialist

Change Lives With Recovery Innovations! Our Mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities. Our Vision is to revolutionize healthcare by pioneering innovative solutions that go beyond behavioral health, empowering people to thrive in the communities where they live, work, and play.

Join a groundbreaking team at the forefront of Peer-Powered Support
, empowering individuals on their journey through mental health and substance use challenges! Be part of something bigger—together, we can change lives and create lasting hope!

Position: SOAR Benefits Specialist

Job Type: Full-Time;
Non-Exempt

Shift Details: Monday-Friday 8:00 AM-5:00 PM

Work Location: Crisis - Durham RRC - Durham, NC

Salary/Hourly Wage: $21.00 - $24.00/hour

None listed.

The SOAR Benefits Specialist supports individuals who are experiencing or at risk of homelessness and living with serious mental illness, medical impairments, and/or co-occurring substance use disorders in applying for Social Security disability benefits. Utilizing the SSI/SSDI Outreach, Access, and Recovery (SOAR) model, this role involves engaging with community partners, conducting interviews, gathering documentation, and writing medical summary reports to ensure complete and accurate disability applications.

The SOAR Benefits Specialist plays a critical role in removing barriers to income and benefits, helping individuals access the resources needed for stability and recovery.

• Work with referral sources and community partners to identify applicants through team meetings, outreach, and referrals.
• Complete interviews with individuals to gather personal, medical, and vocational history needed for SSI/SSDI applications.
• Coordinate case management services with partner agencies and provide direct case management support to individuals as needed.
• Coordinate visits to medical doctors, psychiatrists, and other specialists to support the individual’s access to care and ensure necessary evaluations are completed.
• Assist the team with administrative tasks to support client engagement and overall service coordination.

• Gather and review medical records and other supporting documents to ensure completeness and compliance with SSI/SSDI application requirements.
• Write accurate and detailed SOAR Medical Summary Reports to support disability claims in accordance with federal guidelines.
• Ensure all documentation and communication related to applications meet privacy, security, and regulatory standards.
• Monitor application processes for timeliness, accuracy, and alignment with internal procedures and external compliance requirements.
• Understand and adhere to Recovery Innovations compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Keep abreast of all federal and state regulations and laws and all Recovery Innovations policies and procedures as they presently exist and as they change or are modified.

• Performs other related duties as assigned.

As an innovative leader in behavioral health care, we are committed to supporting our teams through a comprehensive benefits package. This includes competitive health, dental, and vision insurance, as well as access to mental health resources and wellness programs. We offer a strong retirement plan with company matching and generous paid time off to support work-life balance. In addition, we provide ongoing opportunities for professional development and training to help you advance in your career.

We value the contributions of our team members and are dedicated to fostering a supportive, inclusive environment where you can thrive both personally and professionally.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills,…